SHOPPING SAFELY ONLINE

Shopping Safely Online is Important! 

Shopping safely online is more important now than ever before. Since the COVID-19 pandemic began, online sales have been skyrocketing. More and more of us are opting to get our basic necessities via online shopping.

There are dangers lurking anytime you are required to provide personally identifiable information (PII), such as passwords and payment information online.  You need to be cyber smart to reduce the risk of becoming a cyber crime victim.

Shopping Safely Online
Don’t Use Your Debit Card

Credit Cards vs. Debit Cards

When it comes to shopping safely online, one of the best tips I can give you is to use your CREDIT card instead of your debit card. If you have the choice, you should always use your credit card instead of your debit card when making online purchases.

Debit Cards Are Tied to Your Bank Account

We often forget that every time we make a purchase using a debit card, the funds are withdrawn directly from our checking account. When making purchases with a credit card, you’re using the bank’s money. It’s a line of credit, not real money from your checking account.

With a credit card, it’s the bank’s money that’s on the line. Therefore, you’re not going to be held liable for fraud. The bank will need to deal with it.  When it comes to credit card fraud, the most you could be liable for is $50 and the majority of banks waive the fee.

Debit cards however, do not offer the same fraud protections as a credit card. With a debit card you should be able to get your money back when and IF you report fraud promptly, but it could take 10 days or more to get it back. While the bank is investigating the fraud, your account is frozen, so you will have no access to the funds in that account. This could be a huge problem, if you need that money to pay your bills, and even more so, if you have bills that are set up for auto-pay.

There’s Different Rules for Debit Cards

If an unauthorized transaction appears on your bank statement (but your card or PIN has NOT been stolen) you won’t be liable for the debit if you report it within 60 days after your account statement is sent to you.  BUT – if the charge goes unreported for more than 60 days, your money could be lost. When you report the theft, the bank will investigate and decide if you they are required to credit the money back to your account.

Alternatively, the time frame is much shorter if your card or PIN was lost or stolen. You only have 2 business days in order to limit your liability to no more than $50 of unauthorized charges. After those 2 business days have passed, you’re liable for $500 of the amount lost, between 3 and 60 days. After 60 days, you are liable for the entire amount of your losses. You must, therefore, be sure to make a report as soon as you learn that your card is missing or that your PIN has been stolen.

How to Report a Suspicious Debit Charge

If you spot a fraudulent transaction, immediately call the card provider’s toll-free number on the back of the card. Ask them if you need to follow up with written correspondence. You can also read your monthly statement or error resolution notice for how and where to report any suspicious transactions. Lastly, if you get a replacement card, with a new number, remember to update any automatic payments that were linked to the original card.

More Tips for Shopping Safely Online

1.) Even when using a credit card, be careful where you shop online. Scammers have already set up millions of bogus online website shops. Especially since the Coronavirus pandemic began, fraudsters are trying to sell everything from COVID-19 DIY testing kits, to cleaning disinfectants and medical supplies.

2.) Only shop on websites that you know and trust and type the URL of the website yourself, instead of clicking on any links or attachments in emails. Be careful of your spelling too! Scammers often set up websites with incorrectly spelled names of common websites.

3.) When logging on to a website, utilize two-factor authentication (2FA) to ensure that the only person who has access to your account is you.

4.) Use long strong, stealth passwords or use a password manager. Always, use a separate stealth password for important sites you log on to. For example, be sure to use a separate password when logging into your online banking account than the one you will use to log on to your Facebook or Amazon account.

5.) Never use your debit card for recurring charges on the internet. Use a prepaid card with a limited amount of money available on it.

6.) Do not use public Wi-Fi at an airport, a hotel, a restaurant, etc. for online purchases. If you have no choice, then be sure to confirm the exact name of the network and login procedures to ensure that the network is legitimate.

7.) Use only websites that begin with “https://” when shopping online.  Watch out for website extensions.  Most online shopping website addresses end in “.com”

8.) Privacy is important too. Here’s a link to your privacy settings on Google.

You can read a prior article I wrote about shopping safely online here

 

Holiday Shopping Safety

Tis the Season…to learn about Holiday Shopping Safety!

Scammers love this time of year, because there are many opportunities for them to separate you from your money. To be a smarter and safer consumer, you need to educate yourself, so you can avoid falling victim. Here are holiday shopping safety tips to help keep your holidays merry.

Holiday Shopping Safety

Spam Phishing Emails will be finding their way into your inbox. These emails have urgent messages or will contain offers for bargain prices or discount coupons. These spam emails will always include a clickable link or an attachment to open. If you click on the provided link or attachment, you will infect your device with Malware. It is advisable to never click on email links or attachments.

Package Delivery Scams are a Fraudster’s favorite trick. They know that most of you are either sending or expecting to receive a package during the holidays. Many millions of spam emails, pretending to be from known shippers (like the Post Office, FedEx or UPS) will be sent out to unsuspecting victims. The emails will include a link to click on that lets you “track” a problem with a package you recently mailed or “track” a package that’s on its way to your house.

E-cards are a fun, easy & inexpensive way to send holiday cheer to family and friends. Make sure any e-card you receive comes from a well-known reputable e-card company. Do NOT open it if the sender is unknown to you.  Many fake e-cards contain spyware and viruses.

Gift cards make popular holiday gifts. Be sure to only purchase them from official retail stores or websites that you know and trust. Beware of websites or ads offering steep discounts to buy their gift cards. Chances are the cards are fraudulent or stolen cards from third-party vendors.

Fake websites are set up all over the internet, that sell stuff that doesn’t even exist. They will offer fantastic bargains that are truly too good to be true. Also, beware of copy-cat websites that appear to be the real shopping site.  Some fake websites use similar or misspelled names of legitimate retailers. You may not realize that you’re on a fake website and enter your password or credit card information. You think you actually made a purchase, but your merchandise will never arrive and your credit card information gets sent straight to the criminal and will be used to make illegal purchases.

Fake online Ads will appear on social media sites and even on legitimate News websites. The ads exist to entice you to click on links that will ask you to provide personal information. If you see an Ad for something you like, instead of clicking on that Ad, go to the retailer’s website directly. If you don’t know the web address, use Google to search for it. The real legitimate website will be at the top of the Google results – about 99% of the time.

Public Wi-Fi is neither private nor secure. Never ever use public Wi-Fi to shop online. You can never be sure whether you’re using the authorized Wi-Fi of the retailer or actually the Wi-Fi of the thief, who is likely sitting a few tables away. When using public Wi-Fi, it is advisable to use a Virtual Private Network (VPN) for better online security.

Debit Cards should NEVER be used while shopping online. Your debit card is tied to the money in your checking account. You have better consumer fraud protections when using your credit card. Better yet, use a gift card or prepaid debit card for all of your online purchases.

STAY SAFE OUT THERE AND HAPPY HOLIDAYS TO YOU AND YOURS!

Here’s a good website to learn more about Shopping Safely Online

Here’s an article I wrote about Online Shopping